You can book a cab via following methods:
Online: http://www.capmetro.org
Telephone: +15123897400
Email: aida.douglas@capmetro.org
Yes, it's possible to pre-book a cab with Capital Metro, please contact the company.
Capital Metro has both regular and air-conditioned cabs, please mention your preference at the time of booking.
Please contact the company on their helpline number to make any changes.
Generally drivers will meet the passengers at the arrivals on airport pick ups but do check with the company.