You can book a taxi via following methods:
Online: http://www.silver-arrows.co.uk/
Telephone: +44 148 328 0050
Email: info@silver-arrows.co.uk
Yes, it's possible to pre-book a taxi with Silver Arrows, please contact the company.
Silver Arrows has both regular and air-conditioned taxis, please mention your preference at the time of booking.
Please contact the company on their helpline number to make any changes.
Generally drivers will meet the passengers at the arrivals on airport pick ups but do check with the company.