You can book a taxi via following methods:
Online: http://nationalexpresscars.com/
Telephone: +44 208 606 0521
Email: info@nationalexpresscars.com
Yes, it's possible to pre-book a taxi with National Express Cars Ltd, please contact the company.
National Express Cars Ltd has both regular and air-conditioned taxis, please mention your preference at the time of booking.
Please contact the company on their helpline number to make any changes.
Generally drivers will meet the passengers at the arrivals on airport pick ups but do check with the company.