You can book a taxi via following methods:
Online: http://www.carltonlink.co.uk/
Telephone: +44 137 272 5621
Email: reservations@carltonlinkuk.co.uk
Yes, it's possible to pre-book a taxi with Carlton Link Uk Ltd, please contact the company.
Carlton Link Uk Ltd has both regular and air-conditioned taxis, please mention your preference at the time of booking.
Please contact the company on their helpline number to make any changes.
Generally drivers will meet the passengers at the arrivals on airport pick ups but do check with the company.